Archives: FAQs
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What happens if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us promptly through our Contact page with your order details and clear photos of the issue. We handle these matters internally and will work toward a resolution as quickly as possible.…
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Can I cancel or modify my order after purchase?
Orders move into production quickly. If you need to request a change or cancellation, please contact us as soon as possible via our Contact page. Many of our ateliers begin printing within 30 minutes of receiving an order. Once production…
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What is your return and exchange policy?
Because many of our garments are made-to-order or produced in limited quantities, returns and exchanges are limited. If your item arrives with a defect or an error on our end, we will make it right. If you have concerns about…
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How do I contact you?
For support inquiries, please use the contact form on our website or email us directly using the contact information listed on the site. We handle all inquiries internally and respond as thoughtfully and efficiently as possible. Because many of our…
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What does “Legacy Vision” mean?
Legacy Vision refers to designing beyond the present moment. Each piece is created with the understanding that it may still be worn, referenced, or remembered years from now. We don’t design for the current season—we design for permanence. These works…